Frequently Asked Questions


What is Subscribe and Save?

Subscribe and save allows you to receive automatic shipments of your any Zing Bar flavor you choose at a discount of 5%.

 

Is there a minimum or time commitment for Subscribe and Save?

Subscribe and Save can start at just one item, or multiple. We recommend that you do at least $65 or more so that each shipment qualifies for FREE SHIPPING. You will not be locked in to your Subscribe and Save, and you can feel free to cancel it at any point. 

 

When can I expect my Subscribe and Save to Start?

Your Subscribe and Save order starts when you place your order and will be processed within 1-2 business day. 

 

What frequency will I receive my Subscribe and Save order?

Your order is automatically sent at the frequency you chose when you checked out. This frequency can be adjusted at any time by going to your Account and selecting Manage Subscription. 

 

When will my credit card be charged?

The credit card that you have on file will be charged on the day you start your initial Subscribe and Save order and will be charged on the frequency that you selected. Example: If you chose to have your order sent every 1 month, and you place your order on February 28th, then March 28th is the next time your card will charged. 

 

How do I adjust my Subscribe and Save subscription?

You can change/add flavors, your credit card or adjust your ship date on your subscription by logging into your Account. Click on Manage Subscriptions and choose the option that you are looking for. If you wish to update the flavor(s) you are receiving, please note that the day of your change will be the new date of your shipment*.

*This only occurs on flavor changes, or if you adjusted your ship date.

 

How do I cancel my subscription?

Your subscription can be cancelled at any time in your Account under the Manage Subscriptions tab.

If you need any additional help, please feel free to give us a call at (877) 600-9402.